Privacy Policy

Introduction

LifeBalance ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website.

By using our website, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

We may collect personal information that you voluntarily provide when you:

• Use our contact form (name and email address)
• Send us an email or other communication

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses
• IP address (anonymised where possible)

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and communications
• To improve our website content and user experience
• To analyse website traffic and usage patterns
• To ensure the security and proper functioning of our website

Cookies

Our website uses only essential cookies required for basic site functionality. These cookies do not track personal information or browsing behaviour across other websites.

For more information about our use of cookies, please see our Cookie Policy.

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information only in the following circumstances:

• When required by law or legal process
• To protect our rights, privacy, safety, or property
• With service providers who assist in website operations (under strict confidentiality agreements)

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Your Rights

Under applicable data protection laws, you may have the following rights:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure of your data
• Right to restrict processing
• Right to data portability
• Right to object to processing

To exercise any of these rights, please contact us using the details provided below.

Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 12 months unless you request earlier deletion.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any websites you visit.

Children's Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

LifeBalance
10 Queen's Road
London, SW1A 1AA
United Kingdom
Email: [email protected]
Phone: +44 20 79 56 48 21